Assistance routière
Rapatriement et assistance routière
FAQ
What information should I have ready when I call for roadside assistance?
Share your exact location, vehicle make and model, and a brief description of the problem such as no start, flat tire, or warning lights. Let us know if you are in a risky spot like a motorway shoulder and whether passengers are with you.
Can you fix my car at the roadside or will it need towing?
Many issues like jump starts, spare tire changes, and some lockouts can be handled on site. If there is a safety concern or the fault needs specialist diagnostics, we will arrange recovery to a suitable repair facility.
What should I do while waiting for roadside assistance to arrive?
Turn on hazard lights, move to a safe place if possible, and keep a safe distance from traffic. Stay with the vehicle only if it is safe to do so, and follow any guidance we provide based on your location and conditions.