Services de serrurier d'urgence
FAQ
What should I do if my key snaps off inside the lock?
Do not force the remaining piece deeper with another key or tool. Keep the door stable and call for broken key extraction so the cylinder is not damaged. If the lock has been stressed, we can also inspect and repair or replace it on the spot.
Is rekeying better than replacing a lock after I lose my keys?
Rekeying changes the internal pins so the old keys no longer work, which is often faster and more affordable than full replacement. Replacement is recommended if the lock is worn, damaged, or you want a higher security model. We will check the lock condition and explain the best option for your door.
Can you help if my smart lock or digital lock stops working?
Yes, we can troubleshoot power, alignment, and mechanical override issues to restore access. If the unit has failed, we can replace it and ensure the door closes and locks correctly. We can also advise on upgrades for more reliable keyless entry.